FREE SHIPPING ON ORDERS WITH 3+ ITEMS

SHIPPING INFO

 

***Please expect shipping delays for reasons related to the pandemic. Rest assured that we are doing everything we can to ensure your order is shipped as quickly as possible. Thank you for your understanding.***
For more information regarding our response to COVID-19, please visit our COVID-19 UPDATES page
 


What is the shipping cost of my order?

We subsidize your order's shipping cost to make shipping more affordable. We offer flat rate shipping throughout the U.S. and Canada as follows:

Number of Items  Total Shipping Cost
Orders with 1 item $8.95
Orders with 2 items $8.95
Orders with 3+ items FREE!

 

 

When is my order expected to ship?

Most orders ship within 1 - 2 business days. You will receive a shipping confirmation email that contains mail tracking information once your order is shipped. Please check your junk mail folder if you have trouble locating this email, and be sure to add orders@sterlingcandle.com to your address book to ensure that you receive future communications regarding your order.

For more information, please contact us at hello@sterlingcandle.com, our support team will be happy to assist you!

 

How long does shipping take?

***Please note that mail carriers are experiencing delivery delays due to high shipment volumes and added safety precautions related to the pandemic. Below are shipping estimates only, please expect delays***

We ship all US orders via UPS and USPS Priority Mail. For most of US mainland, shipping time can vary from 2 – 5 business days. Alaska, Hawaii, as well as rural areas can take up to 14 business days.

All orders to Canada are shipped via Canada Post Expedited Parcel, and shipping time can vary from 2 – 6 business days for most provinces. The territories as well as rural areas can take up to 14 business days.